Effective Date: August 9, 2026
Last Updated: August 9, 2026
Company: Everwell Wellness, LLC d/b/a EverWell Wellness
Address: 720 Magnolia Road, Office 24, Charleston, SC 29407
Phone: (704) 862-8967
Email: hello@everwellcarolina.com
Website: everwellcarolina.com
1. Acceptance of These Terms
Welcome to the website of Everwell Wellness, LLC, doing business as EverWell Wellness (“EverWell Wellness,” “EverWell,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of everwellcarolina.com (the “Site”), as well as website-based features, communications, appointment requests, and other services made available through the Site.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, you should not access or use the Site.
Certain medical, wellness, treatment, prescription, membership, or other services may also be subject to separate agreements, informed consents, financial policies, cancellation policies, or other terms provided to you at the time those services are offered.
2. General Use of the Website
The information provided through this Site is intended for general informational and educational purposes.
EverWell Wellness makes reasonable efforts to provide accurate and current information, but we do not warrant that all Site content is complete, accurate, current, error-free, or suitable for any particular purpose.
Your use of the Site is voluntary and at your own risk.
We may modify, suspend, discontinue, or restrict access to any part of the Site at any time without notice where permitted by law.
3. Medical Disclaimer
The information contained on this Site is not intended to replace professional medical advice, diagnosis, or treatment.
Website content may discuss health, wellness, weight management, peptide therapy, medications, body composition, or other healthcare-related subjects. Such information is provided for educational purposes only and should not be interpreted as individualized medical advice.
Always seek the advice of a qualified healthcare professional regarding:
- A medical condition;
- Symptoms;
- Medication;
- Treatment options;
- Changes to an existing treatment plan; or
- Any health-related questions or concerns.
Do not disregard professional medical advice or delay seeking medical care because of information you have read on this Site.
4. Medical Emergencies
The Site and EverWell Wellness’s routine communication channels are not intended for medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Do not use website forms, email, text messaging, social media, or appointment requests for urgent or emergency medical needs.
5. No Provider-Patient Relationship Through Website Use
Accessing this Site, reviewing its content, submitting a contact form, completing an intake form, scheduling a discovery call, requesting an appointment, or communicating with EverWell Wellness does not, by itself, establish a provider-patient relationship.
A provider-patient relationship is established only after an appropriate consultation or clinical evaluation with a licensed healthcare provider and acceptance for care in accordance with applicable law and professional standards.
Submitting information through the Site does not guarantee:
- Acceptance as a patient;
- Eligibility for a particular treatment;
- Issuance of a prescription;
- Approval for a medical program; or
- Any particular clinical outcome.
6. Medical Services and Independent Licensed Healthcare Providers
EverWell Wellness facilitates access to wellness and healthcare services that may include in-person assessments, telehealth consultations, weight-management programs, peptide-related services, body composition services, and other wellness offerings.
Medical services are provided or directed by appropriately licensed healthcare professionals.
Where applicable, medical services may be provided through independent licensed healthcare providers who exercise their own professional clinical judgment.
Everwell Wellness, LLC does not direct or control the independent clinical judgment of licensed healthcare professionals.
Treatment decisions, including whether a medication, laboratory test, treatment program, or other healthcare service is medically appropriate, are made by the applicable licensed healthcare provider.
7. Telehealth Services
Certain consultations or healthcare services may be provided through telehealth or other remote communication technology.
Telehealth may involve electronic communications between you and a healthcare provider located in a different physical location.
By participating in telehealth services, you understand that:
- Telehealth is not appropriate for every medical condition;
- Technical interruptions or communication limitations may occur;
- An in-person evaluation may be recommended or required;
- Treatment is subject to applicable professional and state licensing requirements; and
- A provider may determine that a requested treatment is not clinically appropriate.
Any additional telehealth consent requirements will be addressed separately where required by law.
8. Prescription Medications
Certain EverWell Wellness programs may involve prescription medications when determined to be medically appropriate by a licensed healthcare provider.
Prescription medications are not automatically provided merely because you complete an intake form, pay for a consultation, request a particular medication, or participate in a wellness program.
A prescription will be issued only when an appropriately licensed healthcare provider determines, following an appropriate clinical evaluation, that the medication is medically appropriate.
Not every individual will qualify for prescription treatment.
Healthcare providers may decline to prescribe, discontinue treatment, modify treatment, require laboratory testing, request an in-person evaluation, or recommend another course of care based on their professional judgment.
9. Compounded Medications
Certain treatment plans may involve compounded prescription medications when prescribed by a licensed healthcare provider and dispensed by an appropriately licensed pharmacy.
You understand that:
- Compounded medications are prepared for individual patient needs when clinically appropriate;
- Compounded medications are generally not reviewed or approved by the U.S. Food and Drug Administration (“FDA”) in the same manner as FDA-approved drug products;
- A healthcare provider determines whether use of a compounded medication is medically appropriate;
- Availability of compounded medications may change based on applicable law, regulation, pharmacy availability, supply conditions, or clinical considerations; and
- EverWell Wellness does not guarantee continued availability of any particular compounded medication.
If prescribed, medications may be dispensed or shipped by a state-licensed pharmacy in accordance with applicable laws and regulations.
10. No Guarantee of Results
Individual responses to wellness programs, medical treatments, weight-management programs, medications, peptide therapy, body-contouring services, nutrition changes, and other services vary.
EverWell Wellness does not guarantee any particular medical, aesthetic, weight-loss, body-composition, wellness, or other outcome.
Testimonials, photographs, case studies, examples, or descriptions of individual experiences appearing on the Site are illustrative only and are not guarantees that you will achieve the same or similar results.
Your results may differ based on numerous factors, including medical history, adherence, genetics, lifestyle, medications, diet, activity, and other individual circumstances.
11. Eligibility and Accuracy of Information
You agree to provide information that is accurate, complete, and current when interacting with EverWell Wellness or any healthcare provider involved in your care.
This includes information relating to:
- Identity;
- Contact information;
- Medical history;
- Current medications;
- Allergies;
- Symptoms;
- Health conditions;
- Pregnancy status where relevant;
- Laboratory information; and
- Other information reasonably requested to evaluate treatment eligibility or provide services.
Providing false, incomplete, or misleading medical information may create health risks and may result in suspension or termination of services.
Certain services may be limited to individuals who satisfy applicable age, geographic, medical, or other eligibility requirements.
12. Appointments, Cancellations, and Rescheduling
Appointments may be scheduled online, by telephone, or through other approved booking methods.
If you need to cancel or reschedule an appointment, you agree to comply with the cancellation or rescheduling policy communicated at the time of booking or enrollment.
Late cancellations, missed appointments, or other failures to comply with an applicable scheduling policy may result in fees where disclosed and permitted by law.
EverWell Wellness may reschedule or cancel appointments when reasonably necessary.
13. Pricing, Payment, and Billing
Certain services offered through EverWell Wellness require payment.
By purchasing or enrolling in a service, you agree to pay all charges disclosed to you at the time of purchase or enrollment.
Prices, program fees, and payment terms may vary depending on the service.
EverWell Wellness may change pricing for future purchases or services at any time. Pricing changes will not retroactively alter charges already agreed to unless otherwise permitted by an applicable agreement.
You are responsible for providing valid and accurate payment information.
Third-party payment processors may be used to process transactions. Their services may be subject to additional terms and privacy policies.
14. Refunds
Refund eligibility, if any, will be governed by the refund, cancellation, membership, treatment-program, or financial policy communicated to you in connection with the applicable service.
Medical consultations, laboratory services, medications, custom-compounded products, treatment services already provided, or other healthcare-related items may be non-refundable where permitted by law and disclosed in advance.
Nothing in these Terms limits any refund or cancellation rights that cannot legally be waived.
15. Privacy and Protected Health Information
Your use of the Site is also subject to our Privacy Policy.
Certain information collected in connection with healthcare services may constitute protected health information (“PHI”) and may be governed by the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable laws.
Our handling of PHI is described in our separate HIPAA Notice of Privacy Practices.
If there is a conflict between these Terms and the Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices and applicable law will control.
16. Electronic Communications
By providing your email address, telephone number, or other contact information, you authorize EverWell Wellness to communicate with you through methods for which you have provided appropriate consent.
Communications may include:
- Appointment confirmations;
- Scheduling and rescheduling messages;
- Administrative communications;
- Treatment-related communications;
- Account or billing information;
- Service updates; and
- Marketing communications where permitted by law and consented to.
Electronic communications involve inherent privacy and security risks.
You are responsible for providing accurate contact information and for informing us if your contact information changes.
Marketing communications may be subject to separate consent and opt-out rights described in our Privacy Policy.
17. Account Security
If the Site or associated services allow you to create an account, portal login, username, password, or other authentication credentials, you are responsible for maintaining their confidentiality.
You agree to notify EverWell Wellness promptly if you become aware of unauthorized access or suspected misuse of your account or credentials.
Security-related inquiries may be directed to:
hello@everwellcarolina.com
18. Intellectual Property
Unless otherwise stated, the Site and its contents are owned by or licensed to Everwell Wellness, LLC.
Site content may include:
- Text;
- Logos;
- Brand names;
- Graphics;
- Photographs;
- Videos;
- Design elements;
- Website layouts;
- Educational materials;
- Software;
- Written materials; and
- Other intellectual property.
These materials are protected by applicable copyright, trademark, and other intellectual-property laws.
You may access the Site for your own personal, noncommercial use.
Unless expressly authorized in writing, you may not:
- Republish Site content;
- Sell, rent, sublicense, or commercially exploit Site materials;
- Copy or reproduce substantial portions of the Site;
- Modify or create derivative works from Site content;
- Redistribute Site materials; or
- Use EverWell Wellness trademarks, logos, or branding in a manner likely to create confusion regarding affiliation or endorsement.
19. Prohibited Uses
You agree not to use the Site:
- For any unlawful, fraudulent, or abusive purpose;
- To provide false or misleading information;
- To impersonate another person;
- To violate intellectual-property, privacy, or other legal rights;
- To interfere with Site security or operation;
- To upload viruses, malware, malicious code, or harmful technology;
- To attempt unauthorized access to systems or accounts;
- To scrape, harvest, or extract data without authorization;
- To interfere with another person’s use of the Site; or
- In any manner that violates applicable law.
We may restrict or terminate access to the Site when we reasonably believe these Terms have been violated.
20. Third-Party Websites and Services
The Site may include links to or integrations with independent third parties, including:
- Healthcare providers;
- Pharmacies;
- Laboratories;
- Scheduling systems;
- Payment processors;
- Social media services;
- Technology vendors; and
- Other third-party websites or services.
EverWell Wellness does not control independent third-party websites and is not responsible for their content, availability, privacy practices, security, or terms.
A link or integration does not necessarily constitute endorsement.
Your use of third-party services may be governed by separate terms and privacy policies.
21. Website Availability and Disclaimer of Warranties
To the maximum extent permitted by law, the Site is provided on an “as is” and “as available” basis.
Everwell Wellness, LLC does not guarantee that:
- The Site will always be available;
- Access will be uninterrupted;
- The Site will be free from errors;
- Defects will always be corrected;
- The Site will be free from harmful components; or
- Information on the Site will always be complete or current.
Nothing in this section limits obligations that cannot lawfully be excluded.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Everwell Wellness, LLC and its owners, officers, employees, agents, contractors, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to your use of or inability to use the Site.
This may include loss of data, revenue, profits, business opportunity, or other intangible losses.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited, including obligations arising from applicable healthcare or professional standards.
These Terms do not waive any rights you may have under applicable medical malpractice, consumer protection, privacy, or other laws that cannot legally be waived.
23. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Everwell Wellness, LLC and its owners, officers, employees, agents, and affiliates from claims, liabilities, losses, damages, costs, and expenses arising from:
- Your unlawful misuse of the Site;
- Your violation of these Terms;
- Your infringement of another person’s legal rights; or
- Fraudulent or intentionally misleading information you submit through the Site.
This provision does not require you to indemnify a healthcare provider or Everwell Wellness, LLC for their own professional negligence or other conduct for which indemnification would be prohibited by law.
24. Changes to Services
EverWell Wellness may modify, replace, suspend, or discontinue website features, programs, services, or offerings from time to time.
Healthcare services, medications, compounded products, treatment programs, and other offerings may also change due to:
- Clinical considerations;
- Provider judgment;
- Pharmacy availability;
- Regulatory requirements;
- Changes in law;
- Supply conditions; or
- Business considerations.
Nothing on the Site guarantees the continued availability of a particular service, treatment, provider, medication, dose, or product.
25. Changes to These Terms
Everwell Wellness, LLC may revise these Terms periodically.
When changes are made, the revised Terms will be posted on this page and the “Last Updated” date will be updated.
Your continued use of the Site following publication of revised Terms constitutes acceptance of those revised Terms to the extent permitted by law.
Changes to separate patient agreements, treatment agreements, or financial agreements will be handled according to the terms of those agreements and applicable law.
26. Governing Law
Except where federal law or another applicable law controls, these Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
To the extent a dispute concerning use of the Site may lawfully be subject to a contractual venue provision, the parties agree that such proceedings will be brought in an appropriate court located in Charleston County, South Carolina.
Nothing in this provision overrides mandatory jurisdiction, venue, healthcare, consumer-protection, or other rights that cannot lawfully be waived.
27. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed if necessary.
The remaining provisions will remain in full force and effect.
28. No Waiver
Failure by Everwell Wellness, LLC to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
Any waiver must be expressly made in writing by an authorized representative where required.
29. Entire Agreement Regarding Website Use
These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, constitute the agreement between you and Everwell Wellness, LLC regarding use of the Site.
Separate agreements, informed consents, financial policies, treatment documents, telehealth consents, and other healthcare documents may govern specific healthcare services and will remain separately enforceable according to their terms.
30. Contact Us
Questions regarding these Terms of Service may be directed to:
Everwell Wellness, LLC
d/b/a EverWell Wellness
720 Magnolia Road, Office 24
Charleston, SC 29407
Phone: (704) 862-8967
Email: hello@everwellcarolina.com
Website: everwellcarolina.com
By using this Site, you acknowledge that you have read, understood, and agreed to these Terms of Service